Agenda
9.30 – 9.55am Registration with tea/coffee on arrival
9.55 – 10.00am Delegates seated
10.00 – 10.20am Welcome & Introductions
10.20 – 10.50am UNA Review of Activities 2019 & Scene Setting 2020
10.50 – 11.35am “Nudge, Nudge, Think Think” – Mark Pittaccio, Behavioural Economist
11.35 – 11.50am Morning Coffee Break
11.50 – 1.00pm Breakout Sessions:
- UNA Member-Partner Insurer Speed Dating
- Technology – Hiscox
- The Future is Now: CII and the Modern Profession
1.00 – 2.00pm Lunch
2.00 – 2.30pm Room 101 - What would you like to see consigned to Room 101?
2.30 – 3.45pm Breakout Sessions Repeated from Morning:
- UNA Member-Partner Insurer Speed Dating
- Technology – Hiscox
- The Future is Now: CII and the Modern Profession
3.45 – 4.00pm Afternoon Tea Break
4.00 – 4.30pm UNA Achievement & Newcomer Award Presentations
4.30 – 5.15pm “Are our communication super powers under attack from Digital Distraction?” – Nick Looby
5.15 – 5.30pm Closing Remarks
7.30 for 7.45 Dinner - including charity raffle and auction in aid of Mind followed by themed evening entertainment

